A row has broken out over Transport for London’s plan to award a £1.5bn contract to an arms firm to run its ticketing system. But, setting aside the political arguments about the other business ...

PEOPLE confirms the West Coast burger chain removed '67' from its ticket system about a month ago George Rose/Getty In-N-Out Burger has officially retired the number "67" from its ticket order system, ...

Now that the paths for the teams who have qualified for the World Cup are known, fans are able to have a third chance to purchase tickets for seeing marquee matches such as France vs. Norway, where ...

MANILA, Philippines — Transactions involving public requests, inquiries and complaints to the Securities and Exchange Commission can now be tracked in real time with the rollout of the SEC’s upgraded ...

The MBTA’s commuter rail ticketing system, mTicket, is back on line and passengers can once again buy tickets through the app, Keolis Commuter Services said. The system was first reported as not ...

The Scattered Lapsus$ Hunters group may be targeting Zendesk users in a new campaign, after a fresh batch of phishing domains and malicious helpdesk tickets were discovered, according to ReliaQuest.

In a bold move to drive the adoption of artificial intelligence (AI) in customer support, Zendesk has announced an outcome-based pricing model for its AI agent capabilities. Maureen Chong, Zendesk’s ...

ST. LOUIS — MetroLink is rolling out a new fare collection system, which they say will make snagging your tickets to hop on the train a whole lot easier. The new technology is updated, easy-to-use ...

Eggemeier says that many of these new upgrades are powered by GPT-5, OpenAI’s current flagship model. (Zendesk is one of OpenAI’s top customers.) According to Eggemeier, GPT-5 has dramatically ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...