There is a classic Saturday Night Live sketch where Roseanne Barr "helps" a customer by saying exactly what every representative is actually thinking. I’ve even seen that sketch used as a training ...
Abstract: This paper presents a comparative analysis in network structure, delivery units and customer interaction in Vehicle Routing Problem (VRP) and the Rail Container Scheduling Problem (RCSSP), ...
USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...