Unexpected disruptions can throw your business into disarray, leaving customers frustrated and staff overwhelmed. Even more concerning is that much of this chaos can be prevented with the right tools.

5 Call Queue Management Tips to Survive Peak Hour Traffic Your email has been sent Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

The U.S. Department of Energy (DOE) and the Joint Office of Energy and Transportation (Joint Office) have launched a new funding program to pilot innovative solutions for managing renewable energy and ...

Acorel provides high-accuracy queue management and predictive waiting time systems through its innovative counting technology based on LIDAR sensors. The LIDAR sensor technology is equivalent to the ...