Artificial intelligence communications and conversation platform Sendbird Inc. today announced the launch of Sendbird Voice AI, a voice automation solution for customer service designed to take the ...

Those pre-call mental rehearsals you thought were just anxiety? Psychology reveals they're actually signs of extraordinary ...

We’ve all been on a phone call that has gone on for way too long. Sometimes, the person on the other end rambles on and you’re left trying to tactfully end the conversation without hurting their ...