The coming 12 months at Halfords should see the bikes, car parts and auto services company raise its customer service game – supported by multiple new technology deployments. In early January 2020, ...

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Halfords has released a free software ‘app’ for smart phones, designed to help customers research, locate and purchase products. Available on iPhone and Android-using smart phones, the app can be used ...

Industry sources tipped BikeBiz with the news that Halfords, the UK’s largest cycle retailer, had made an embarrassing and potentially costly blunder yesterday, resulting in Halfords.com going ‘down’ ...