It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Standing out among the competition to secure a sale often comes down to the details. Driven by mainstream shopping habits and the rise of e-commerce giants like Amazon, consumers have come to expect ...

Salesforce, Inc. (NYSE:CRM) ranks among the best AI stocks to buy according to analysts. On December 4, Piper Sandler reaffirmed its Overweight rating and $315 price target for Salesforce, Inc.

Today’s consumers have more choices than ever before, giving them unprecedented power in the marketplace. With more competition entering the online and offline retail space, retailers find it more ...

Management maintained that guidance reflects the current macro environment. Gassner stated, "Our guidance right now assumes that things continue roughly as they are now. That means that there's more ...

As AI becomes embedded across CRM workflows, the challenge in 2026 shifts from adoption to execution, forcing organizations ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

When you look at the modern business environment, you will see how growth no longer depends only on marketing reach or ...

Emile brings close to two decades of real estate industry experience and thought leadership to HousingWire. In 2010, he became a licensed real estate agent in Manhattan, and in 2018, he co-founded The ...