When a doctor can't find an interpreter, many now reach for Google Translate. It seems like a practical fix to a pressing problem. But a new study warns this quick solution may be putting refugee and ...

When the parents of a Chinese college student in Oakland learned he was dying of a terminal disease, they quickly booked a flight from China to see their son. At his bedside at UCSF Benioff Children’s ...

As the CEO of a translation service, I have seen firsthand how cross-cultural communication in virtual teams can change the game. With the world becoming increasingly globalized, figuring out the best ...

A 2022 Gallup study discovered that disengaged employees in organizations cost the world an astounding $8.8 trillion in lost productivity. Conversely, the same study found that teams who are more ...

We all have an internal list of those we still don't understand, let alone appreciate. We all have biases, even prejudices, toward specific groups. In our workshops we ask people to gather in pairs ...

“My spouse and I come from different cultural backgrounds, with different perspectives, upbringings, and experiences. We love each other, but our biggest cultural divide is how we communicate. Since ...

The proliferation of cross-cultural teams presents challenges, but it can be handled successfully with sensitivity and respect for other cultures. Most people understand and accept cultural ...