According to a Gallup poll published in January, employee engagement in the U.S. dropped significantly in 2024, to the lowest point it’s seen in nearly a decade, with only 31% of employees engaged.

Becoming Irreplaceable in the Age of AI You’re in your manager’s office, resignation letter in hand, heart racing. You say ...

One of the most overlooked aspects of AI tools for CAS is how simple tweaks can make a huge difference on the bottom line and ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

Agentic AI has the potential to be the best support staff that advisors have ever had, according to experts on a recent panel. Processing Content The panel was part of Financial Planning's recent AI ...

Lately, a lot of people in the business world have been talking about the transformative potential of agentic AI. When I think about one of the most human aspects of business—relationships—I see a ...

The deployment of AI and ML tools presents a growing opportunity to improve customer engagement and boost revenues for financial services providers. [iStockphoto] Financial service providers are ...

MINNEAPOLIS--(BUSINESS WIRE)--Wolters Kluwer Tax & Accounting is proud to announce the launch of CCH Axcess™ Client Collaboration — powered by Expert AI, the next evolution of client engagement within ...

This article explains how AI impacts family law, with clients using AI to understand custody, support, and property issues. Attorneys should guide clients with empathy, set clear boundaries, and ...